Refund policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Non-returnable items:
Giftcards
Online Subscriptions
There are certain situations where only partial refunds are granted (if applicable) such as when a book has obvious signs of use.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Exchanges (if applicable)
We will replace items if they are defective or damaged before arrival. If you need to exchange it for the same item, send us an email at weborders@thecra.org and send your item to: The Christian Restoration Association, 7133 Central Parke Blvd, Mason OH 45040, United States.
Shipping
To return your product, you should mail your product to: The Christian Restoration Association, 7133 Central Parke Blvd, Mason OH 45040, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.